Preorder the Founding Collection  ·  Ships early August  ·  Free US Shipping Over $50
Customer Care

Shipping & Returns

Every order is packed with care and shipped like it's meant to be kept forever — because it is.

Shipping

Processing

Orders are processed within 1–3 business days. You'll receive a confirmation email when your order is placed and a tracking number as soon as it ships.

Delivery Options

MethodEstimated DeliveryCost
Standard Shipping (US)5–8 business days$4.95 — free on orders over $50
Expedited Shipping (US)2–3 business days$12.95

Estimated delivery windows begin once your order ships, and don't include processing time. During launches and holidays, processing may take a little longer — we'll always note it at checkout.

International shipping: we're a young house and currently ship within the United States only. International shipping is on our roadmap — join the list at the bottom of the page and we'll let you know the moment it opens.

Returns & Exchanges

We want you to love your piece. If it isn't right, you may return it within 30 days of delivery for a full refund or exchange, provided it is:

  • Unworn and in its original condition
  • In its original packaging
  • Accompanied by your order number

To start a return, reach out through our contact page with your order number and we'll send you instructions. Once we receive and inspect the return, refunds are issued to the original payment method within 5–10 business days.

Damaged or Incorrect Orders

If your piece arrives damaged, or you received the wrong item, contact us within 7 days of delivery with a photo and your order number. We'll make it right — replacement or refund, your choice, at no cost to you.

Final Sale

Earrings are final sale for hygiene reasons unless they arrive damaged or defective. Items marked final sale at checkout cannot be returned.