Shipping & Returns
Every order is packed with care and shipped like it's meant to be kept forever — because it is.
Shipping
Processing
Orders are processed within 1–3 business days. You'll receive a confirmation email when your order is placed and a tracking number as soon as it ships.
Standard — USPS Ground Advantage
3–8 business days. Free on orders $50.00 and over, anywhere in the United States. Otherwise the cost depends on how far the parcel travels and how many pieces are in it:
| Shipping to | 1–3 pieces | 4–8 pieces | 9 or more |
|---|---|---|---|
| Southeast GA, AL, TN, FL, the Carolinas | $4.95 | $5.95 | $6.95 |
| Midwest, Northeast & Texas Most of the country | $5.95 | $6.95 | $7.95 |
| West & Mountain CA, OR, WA, CO, AZ and neighbors | $6.95 | $7.95 | $8.95 |
| Alaska, Hawaii & Puerto Rico Off the mainland | $9.95 | $10.95 | $11.95 |
Priority — USPS Priority Mail
2–5 business days, for $6.00 more than the standard rate for your address. Priority is an upgrade, so it is charged on every order regardless of subtotal.
You can see your exact cost before you check out — enter your ZIP code in your bag and we'll price it. Both windows above include our 1–3 day processing time, so they reflect when your piece should reach you, not just how long it spends in transit. Every order ships tracked, and you'll get the tracking number by email. During launches and holidays, processing may take a little longer — we'll always note it at checkout.
Returns & Exchanges
We want you to love your piece. If it isn't right, you may return it within 30 days of delivery for a full refund or exchange, provided it is:
- Unworn and in its original condition
- In its original packaging
- Accompanied by your order number
To start a return, reach out through our contact page with your order number and we'll send you instructions. Once we receive and inspect the return, refunds are issued to the original payment method within 5–10 business days.
Damaged or Incorrect Orders
If your piece arrives damaged, or you received the wrong item, contact us within 7 days of delivery with a photo and your order number. We'll make it right — replacement or refund, your choice, at no cost to you.
Final Sale
Earrings are final sale for hygiene reasons unless they arrive damaged or defective. Items marked final sale at checkout cannot be returned.